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#+TITLE: ismael arenzana
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#+AUTHOR:
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#+LANGUAGE: en
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{{{HEADER}}}
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* summary
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Software product engineering executive specialized in mission-critical product development from inception to release and delivery. Revenue-focused (increasing revenue per contract by 15%) and people-oriented with more than 20 years of experience in the technology world. Cleared to work in the United States and European Union.
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* areas of expertise
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*Team Leadership and Development* | *Product Vision and Direction* | *Enterprise Technology Strategy*
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*9-1-1/Public Safety industry knowledge* | *DevOps* | *GIS and Location Services*
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* career highlights
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- Lead INdigital's next generation GIS platform providing a 15% increase in net revenue per contract and saving future (5 year estimate) revenue loss of $16M.
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- Directed the product development of the 9-1-1 static location delivery platform. Improved release cadence by 60% and a 400% speed increase in bug and feature implementation.
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- Authored the first data product and technical plan. This plan is reducing the revenue loss (due to required partnerships) in $750,000/year with a 5-year reduction of $1.7M yearly.
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* experience
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*** Director of Product at INdigital
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***** June 2021 - Present
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/indigital.net/ \hfill /Fort Wayne, Indiana/\\
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\vspace{0.1in}
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Pioneered the location services and data analytics product lines at INdigital, a 9-1-1/Public Safety network and software provider.
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\vspace{0.1in}
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- Direct the creation of the GIS and data product lines by defining a vision, development strategy, KPI definition, requirements gathering, and following the full life cycle of the product.
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- Yearly budget creation and management for the product lines working with a $1.5M yearly budget.
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- Managed an expanding team of 4 engineers and architects with set goals, performance expectations, and career development plans.
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\vspace{0.1in}
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*** Senior DevOps Engineer at INdigital
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***** July 2016 - June 2021
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/indigital.net/ \hfill /Fort Wayne, Indiana/\\
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\vspace{0.1in}
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Managed the location services serving more than 15% of the United States population, and data-driven product lines for INdigital, a 9-1-1/Public Safety network and software provider.
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\vspace{0.1in}
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- Established the products' lifecycle: quality assurance, CI, production deployments, assisting software development and product management.
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- Design, implementation and management of the data flow technologies and processing ingesting metrics in near real time on more than 5000 events per second.
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\vspace{0.1in}
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*** Systems Architect at TransWorks, Inc
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***** November 2013 - July 2016
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/trnswrks.com/ \hfill /Fort Wayne, IN/\\
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\vspace{0.1in}
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Specialized in engineering platforms and solutions for the company's logistics management software.
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\vspace{0.1in}
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- Systems Engineering.
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- IT Project leadership.
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- Oracle and Postgres DBA.
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- Key architect of the first microservices team in the company. Improved feature delivery of the flagship product from 2 per year to 1 per week and improving resource utilization by 600%.
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\vspace{0.1in}
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*** Operations Associate - Omnesys Technologies, Inc
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***** June 2004 - June 2012
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/omnesys.com/ \hfill /Pearl River, New York/\\
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\vspace{0.1in}
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Administered UNIX servers (Solaris and Linux) and Omnesys’s native middleware.
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\vspace{0.1in}
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- Consultant for JPMorgan Chase, supporting the Omnesys-powered market trading software infrastructure.
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- Development and deployment the new data distribution plant and the design of the new data distribution schema provided to the bank that increased throughput on same resources by 75%.
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- EMEA primary operator for Rithmic, LLC (New York) supporting the Omnesys-powered full trading platform.
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\vspace{0.1in}
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* education
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*** Universidad Internacional de La Rioja - Logroño, Spain
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***** April 2020 - May 2021
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Masters of Business Administration (MBA)\\
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\vspace{0.1in}
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*** Indiana Institute of Technology - Fort Wayne, Indiana
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***** September 2012 - May 2016
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Bachelor of Science, Business Administration - MIS\\
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Graduated Summa Cum Laude.
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\vspace{0.1in}
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*** I.E.S Rey Fernando VI - Madrid, Spain
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Associates Degree in Enterprise Software Development and Analysis\\
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\vspace{0.1in}
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