You cannot select more than 25 topics Topics must start with a letter or number, can include dashes ('-') and can be up to 35 characters long.

296 lines
9.0 KiB

This file contains ambiguous Unicode characters!

This file contains ambiguous Unicode characters that may be confused with others in your current locale. If your use case is intentional and legitimate, you can safely ignore this warning. Use the Escape button to highlight these characters.

<!DOCTYPE html>
<html xmlns="" lang="en" xml:lang="en">
<meta charset="utf-8" />
<meta name="generator" content="pandoc" />
<meta name="viewport" content="width=device-width, initial-scale=1.0, user-scalable=yes" />
<title>ismael arenzana</title>
html {
line-height: 1.5;
font-family: Georgia, serif;
font-size: 20px;
color: #1a1a1a;
background-color: #fdfdfd;
body {
margin: 0 auto;
max-width: 36em;
padding-left: 50px;
padding-right: 50px;
padding-top: 50px;
padding-bottom: 50px;
hyphens: auto;
overflow-wrap: break-word;
text-rendering: optimizeLegibility;
font-kerning: normal;
@media (max-width: 600px) {
body {
font-size: 0.9em;
padding: 1em;
h1 {
font-size: 1.8em;
@media print {
body {
background-color: transparent;
color: black;
font-size: 12pt;
p, h2, h3 {
orphans: 3;
widows: 3;
h2, h3, h4 {
page-break-after: avoid;
p {
margin: 1em 0;
a {
color: #1a1a1a;
a:visited {
color: #1a1a1a;
img {
max-width: 100%;
h1, h2, h3, h4, h5, h6 {
margin-top: 1.4em;
h5, h6 {
font-size: 1em;
font-style: italic;
h6 {
font-weight: normal;
ol, ul {
padding-left: 1.7em;
margin-top: 1em;
li > ol, li > ul {
margin-top: 0;
blockquote {
margin: 1em 0 1em 1.7em;
padding-left: 1em;
border-left: 2px solid #e6e6e6;
color: #606060;
code {
font-family: Menlo, Monaco, 'Lucida Console', Consolas, monospace;
font-size: 85%;
margin: 0;
pre {
margin: 1em 0;
overflow: auto;
pre code {
padding: 0;
overflow: visible;
overflow-wrap: normal;
.sourceCode {
background-color: transparent;
overflow: visible;
hr {
background-color: #1a1a1a;
border: none;
height: 1px;
margin: 1em 0;
table {
margin: 1em 0;
border-collapse: collapse;
width: 100%;
overflow-x: auto;
display: block;
font-variant-numeric: lining-nums tabular-nums;
table caption {
margin-bottom: 0.75em;
tbody {
margin-top: 0.5em;
border-top: 1px solid #1a1a1a;
border-bottom: 1px solid #1a1a1a;
th {
border-top: 1px solid #1a1a1a;
padding: 0.25em 0.5em 0.25em 0.5em;
td {
padding: 0.125em 0.5em 0.25em 0.5em;
header {
margin-bottom: 4em;
text-align: center;
#TOC li {
list-style: none;
#TOC ul {
padding-left: 1.3em;
#TOC > ul {
padding-left: 0;
#TOC a:not(:hover) {
text-decoration: none;
code{white-space: pre-wrap;}
span.smallcaps{font-variant: small-caps;}
div.columns{display: flex; gap: min(4vw, 1.5em);}
div.column{flex: auto; overflow-x: auto;}
div.hanging-indent{margin-left: 1.5em; text-indent: -1.5em;}
ul.task-list{list-style: none;}
ul.task-list li input[type="checkbox"] {
width: 0.8em;
margin: 0 0.8em 0.2em -1.6em;
vertical-align: middle;
.display.math{display: block; text-align: center; margin: 0.5rem auto;}
<link rel="stylesheet" type="text/css" href="org.css"/><link href='' rel='stylesheet'>
<!--[if lt IE 9]>
<script src="//"></script>
<header id="title-block-header">
<h1 class="title">ismael arenzana</h1>
<p class="subtitle">Software Product Executive</p>
<div class="customsub">
<p>+1 (312) 772-5171 | | EU - USA</p>
<p><a href=""></a> | <a
| <a
<h1 id="summary">summary</h1>
<p>Software product engineering executive specialized in
mission-critical product development from inception to release and
delivery. Revenue-focused (increasing revenue per contract by 15%) and
people-oriented with more than 20 years of experience in the technology
world. Cleared to work in the United States and European Union.</p>
<h1 id="areas-of-expertise">areas of expertise</h1>
<p><strong>Team Leadership and Development</strong> | <strong>Product
Vision and Direction</strong> | <strong>Enterprise Technology
Strategy</strong> <strong>9-1-1/Public Safety industry
knowledge</strong> | <strong>DevOps</strong> | <strong>GIS and Location
<h1 id="career-highlights">career highlights</h1>
<li>Lead INdigital's next generation GIS platform providing a 15%
increase in net revenue per contract and saving future (5 year estimate)
revenue loss of $16M.</li>
<li>Directed the product development of the 9-1-1 static location
delivery platform. Improved release cadence by 60% and a 400% speed
increase in bug and feature implementation.</li>
<li>Authored the first data product and technical plan. This plan is
reducing the revenue loss (due to required partnerships) in
$750,000/year with a 5-year reduction of $1.7M yearly.</li>
<h1 id="experience">experience</h1>
<h3 id="director-of-product-at-indigital">Director of Product at
<h5 id="june-2021---present">June 2021 - Present</h5>
<p><em></em> /Fort Wayne, Indiana/<br />
<p>Pioneered the location services and data analytics product lines at
INdigital, a 9-1-1/Public Safety network and software provider. </p>
<li>Direct the creation of the GIS and data product lines by defining a
vision, development strategy, KPI definition, requirements gathering,
and following the full life cycle of the product.</li>
<li>Yearly budget creation and management for the product lines working
with a $1.5M yearly budget.</li>
<li>Managed an expanding team of 4 engineers and architects with set
goals, performance expectations, and career development plans.</li>
<h3 id="senior-devops-engineer-at-indigital">Senior DevOps Engineer at
<h5 id="july-2016---june-2021">July 2016 - June 2021</h5>
<p><em></em> /Fort Wayne, Indiana/<br />
<p>Managed the location services serving more than 15% of the United
States population, and data-driven product lines for INdigital, a
9-1-1/Public Safety network and software provider. </p>
<li>Established the products' lifecycle: quality assurance, CI,
production deployments, assisting software development and product
<li>Design, implementation and management of the data flow technologies
and processing ingesting metrics in near real time on more than 5000
events per second.</li>
<h3 id="systems-architect-at-transworks-inc">Systems Architect at
TransWorks, Inc</h3>
<h5 id="november-2013---july-2016">November 2013 - July 2016</h5>
<p><em></em> /Fort Wayne, IN/<br />
<p>Specialized in engineering platforms and solutions for the company's
logistics management software. </p>
<li>Systems Engineering.</li>
<li>IT Project leadership.</li>
<li>Oracle and Postgres DBA.</li>
<li>Key architect of the first microservices team in the company.
Improved feature delivery of the flagship product from 2 per year to 1
per week and improving resource utilization by 600%.</li>
<h3 id="operations-associate---omnesys-technologies-inc">Operations
Associate - Omnesys Technologies, Inc</h3>
<h5 id="june-2004---june-2012">June 2004 - June 2012</h5>
<p><em></em> /Pearl River, New York/<br />
<p>Administered UNIX servers (Solaris and Linux) and Omnesyss native
middleware. </p>
<li><p>Consultant for JPMorgan Chase, supporting the Omnesys-powered
market trading software infrastructure.</p></li>
<li><p>Development and deployment the new data distribution plant and
the design of the new data distribution schema provided to the bank that
increased throughput on same resources by 75%.</p></li>
<li><p>EMEA primary operator for Rithmic, LLC (New York) supporting the
Omnesys-powered full trading platform.</p></li>
<h1 id="education">education</h1>
Internacional de La Rioja - Logroño, Spain</h3>
<h5 id="april-2020---may-2021">April 2020 - May 2021</h5>
<p>Masters of Business Administration (MBA)<br />
<h3 id="indiana-institute-of-technology---fort-wayne-indiana">Indiana
Institute of Technology - Fort Wayne, Indiana</h3>
<h5 id="september-2012---may-2016">September 2012 - May 2016</h5>
<p>Bachelor of Science, Business Administration - MIS<br />
Graduated Summa Cum Laude. </p>
<h3 id="i.e.s-rey-fernando-vi---madrid-spain">I.E.S Rey Fernando VI -
Madrid, Spain</h3>
<p>Associates Degree in Enterprise Software Development and
Analysis<br />