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4.6 KiB

ismael arenzana





Software product engineering executive specialized in mission-critical product development from inception to release and delivery. Revenue-focused (increasing revenue per contract by 15%) and people-oriented with more than 20 years of experience in the technology world. Cleared to work in the United States and European Union.

areas of expertise

Team Leadership and Development | Product Vision and Direction | Enterprise Technology Strategy 9-1-1/Public Safety industry knowledge | DevOps | GIS and Location Services

career highlights

  • Lead INdigital's next generation GIS platform providing a 15% increase in net revenue per contract and saving future (5 year estimate) revenue loss of $16M.
  • Directed the product development of the 9-1-1 static location delivery platform. Improved release cadence by 60% and a 400% speed increase in bug and feature implementation.
  • Authored the first data product and technical plan. This plan is reducing the revenue loss (due to required partnerships) in $750,000/year with a 5-year reduction of $1.7M yearly.


Director of Product at INdigital

June 2021 - Present \hfill /Fort Wayne, Indiana/

Pioneered the location services and data analytics product lines at INdigital, a 9-1-1/Public Safety network and software provider. \vspace{0.1in}

  • Direct the creation of the GIS and data product lines by defining a vision, development strategy, KPI definition, requirements gathering, and following the full life cycle of the product.
  • Yearly budget creation and management for the product lines working with a $1.5M yearly budget.
  • Managed an expanding team of 4 engineers and architects with set goals, performance expectations, and career development plans.


Senior DevOps Engineer at INdigital

July 2016 - June 2021 \hfill /Fort Wayne, Indiana/

Managed the location services serving more than 15% of the United States population, and data-driven product lines for INdigital, a 9-1-1/Public Safety network and software provider. \vspace{0.1in}

  • Established the products' lifecycle: quality assurance, CI, production deployments, assisting software development and product management.
  • Design, implementation and management of the data flow technologies and processing ingesting metrics in near real time on more than 5000 events per second.


Systems Architect at TransWorks, Inc

November 2013 - July 2016 \hfill /Fort Wayne, IN/

Specialized in engineering platforms and solutions for the company's logistics management software. \vspace{0.1in}

  • Systems Engineering.
  • IT Project leadership.
  • Oracle and Postgres DBA.
  • Key architect of the first microservices team in the company. Improved feature delivery of the flagship product from 2 per year to 1 per week and improving resource utilization by 600%.


Operations Associate - Omnesys Technologies, Inc

June 2004 - June 2012 \hfill /Pearl River, New York/

Administered UNIX servers (Solaris and Linux) and Omnesyss native middleware. \vspace{0.1in}

  • Consultant for JPMorgan Chase, supporting the Omnesys-powered market trading software infrastructure.
  • Development and deployment the new data distribution plant and the design of the new data distribution schema provided to the bank that increased throughput on same resources by 75%.
  • EMEA primary operator for Rithmic, LLC (New York) supporting the Omnesys-powered full trading platform.



Universidad Internacional de La Rioja - Logroño, Spain

April 2020 - May 2021

Masters of Business Administration (MBA)

Indiana Institute of Technology - Fort Wayne, Indiana

September 2012 - May 2016

Bachelor of Science, Business Administration - MIS
Graduated Summa Cum Laude. \vspace{0.1in}

I.E.S Rey Fernando VI - Madrid, Spain

Associates Degree in Enterprise Software Development and Analysis